Pharmacovigliance System.
Advancing Patient Safety with Data-Driven Decisions
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Pharmacovigilance is the monitoring of the safety of medicines. Pharmacovigilance is the science and activities associated with detecting, assessing, understanding, and preventing adverse effects or any other medicine-related problem.
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It is essential because it helps to identify and understand the risks associated with medicines. It also helps to ensure that medicines are used safely and effectively.
Aggregate Report Management.
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PSURs, PBRERs, PADERs, DSURs, ACOs, ASRs — routine and ad hoc
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50+ reports delivered — zero deadline breaches
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First-time-right benefit-risk narratives and line listing management
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Structured templates for rapid turnaround under regulatory pressure
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Regulatory-ready for FDA, EMA, MHRA, Health Canada, and DCGI
Signal Detection & Management.
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Quantitative signal detection: PRR, ROR, EBGM disproportionality
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Qualitative review across spontaneous databases and literature
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Structured workflow: Detection → Validation → Prioritisation → Assessment → Action
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Periodic Signal Detection Reports (PSDRs) aligned with GVP Module IX
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Signal tracking, clinical assessment, and regulatory communication
Risk Management Plans (RMP / REMS).
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EU Risk Management Plan strategy, authoring, and regulatory submission
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US REMS design, implementation, and FDA correspondence
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50+ RMPs delivered across oncology, rare disease, biologics, and generics
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Safety information reviews, medical assessments, and full safety profiles
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Risk minimisation measures and benefit-risk evaluation — lifecycle updates
Literature Monitoring.
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Systematic screening across EMBASE, MEDLINE, PubMed, and other scientific literature databases — including local literature as required by regional regulatory obligations
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Validated, reproducible search strategies with documented methodology
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Structured workflow: Search → Screen → Triage → Report → Archive
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Relevance filtering, deduplication, and AE case identification through manual review
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Signal triage and escalation to the PV team for regulatory follow-up
Social Media Monitoring.
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Ongoing monitoring of patient forums, social networks, and digital health platforms
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Adverse event identification, triage, and case intake from digital sources
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Platform-specific monitoring protocols aligned with GVP Module VI
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Deduplication against spontaneous database records
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Regulatory-compliant workflows for AE reporting from social sources
Medical Information Call Center (MICC).
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Standard Response Document (SRD) development and version-controlled maintenance
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On-label and off-label HCP and patient inquiry management
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Multi-channel MICC operations — phone, email, and web
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AE/SAE identification, escalation, and handover to drug safety team
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Regulatory-compliant documentation, case logging, and reporting

ICSR Processing & Submission.
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End-to-end ICSR management services covering the complete safety case lifecycle
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Flexible need-based / ad hoc ICSR support tailored to client requirements
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Strong focus on regulatory compliance, data integrity, and patient safety across the product lifecycle
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Expertise aligned with global regulatory requirements, including:
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European Medicines Agency (EMA)
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Food and Drug Administration (FDA)
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Medicines and Healthcare products Regulatory Agency (MHRA)
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Other global health authorities
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High-quality case processing with emphasis on accuracy, consistency & timely delivery
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Comprehensive case lifecycle management, including:
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Case intake and triage
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Data entry
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Medical coding & Quality control
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Medical review & Regulatory submission
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Delivery model built on:
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Strong medical expertise
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Robust quality management systems
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Technology-enabled workflows
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Proven capability in handling high-volume global case processing environments
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Ensures seamless execution under stringent SLAs
Need more details? Contact us
We are here to assist. Contact us by phone, email or via our social media channels.
Call us: +91-8950072720
Mail us: pharmacovigilance.in@gmail.com